If you are uncertain about what documentation you require to make your claim we have a small guide on our Make A Claim page.
Submitting a claim can be done in four easy steps:
- Gather your documentation
- Complete the claims form on our Make A Claim page.
- Attach your supporting documentation
- Hit the “Submit Claim” button.
Claims take up to 10 business days to process once we have received all the relevant documentation.
NOTE: If you have a medical emergency overseas, you must contact our emergency assistance team immediately and not wait until you get home.