You Declined My Claim, Can I Cancel My Policy And Get A Refund?

 If you decide that you do not want this policy, you will be given a full refund of the premium you paid provided that: 
  1. You cancel within 14 days after you are issued your certificate of insurance and PDS; 
  2. You cancel prior to the start of the first of the travel dates shown on your certificate of insurance; and 
  3. You do not want to make a claim or to exercise any other right under the policy. 

You can still cancel your policy after 14 days but we will not refund any part of your premium if you do. We do not refund policies due to a declined claim.

Additionally, If you choose to end your journey early for any reason, we are not able to reimburse any premium of any unused portion of your policy.

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